Candlewood Suites Polaris By Ihg, Columbus - Reviews, Room Options & Prices 2025

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About the Hotel

8515 Lyra Drive, Columbus, Ohio, United States of America, 43240

Candlewood Suites Polaris By Ihg, a 2-star extended-stay hotel at Polaris corporate district, features fully-equipped kitchens, complimentary laundry facilities, and a 24-hour convenience store.

Full-Kitchen Studio Suites

Each Candlewood suite includes a complete kitchen with full-size refrigerator, 2-burner stovetop, microwave, and dishwasher. Studio and one-bedroom configurations offer queen or double beds with dedicated workspaces.

24-Hour Food Options

The Candlewood Cupboard provides 24/7 access to snacks, beverages, and frozen meals. Outdoor gas grills and picnic tables enable guest cooking.

Fitness And Business

The always-open fitness center features cardio equipment and aerobic stations. An indoor heated pool, whirlpool, and business center accommodate both leisure and work needs.

Prime Business Location

Situated across from Polaris Fashion Place with access to over 100 restaurants and shops. Corporate headquarters of Microsoft, Mettler-Toledo, and McGraw-Hill Publishing surround the property, with John Glenn Columbus International Airport 18.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Studio Disability Access

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

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Studio Suite

Max:

2 persons

33 m²

Bed options:

1 Double bed

Shower

Coffee machine

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Queen Studio Hearing accessible

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Columbus 12.2 mi

Airports

John Glenn Columbus International (CMH) 16.0 mi

Rickenbacker International (LCK) 25.5 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Cookware/ Kitchen utensils

Services

Laundry
Dry cleaning
Stores/Commercial services

Dining

Picnic area/ Tables

Business

Business center
Fax/Photocopying

Children

Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
BBQ facilities
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

8515 Lyra Drive, Columbus, Ohio, United States of America, 43240

Map view

8515 Lyra Drive, Columbus, Ohio, United States of America, 43240

City landmarks

8350 Lyra Dr

Magic Mountain Fun Center

1.8 mi

Shopping Area

Polaris Fashion Place

4700 ft

575 Lazelle Rd

Lazelle Woods Park

1.7 mi

Polaris 18 and XD

3800 ft

Amusement Park

Polaris Mall Play Place

2700 ft

Center Point Church

2800 ft

Church

The Church at Polaris

4900 ft

Germain Amphitheater

1.1 mi

Former Location Polaris Amphitheater

1.1 mi

221 W Main St

Alum Creek Park North

2.1 mi

60 N Cleveland Ave

Everal Barn & Homestead

1.8 mi

Church

Korean Presbyterian Church of Columbus

1.4 mi

See With Imagination

1.4 mi

Big Walnut Trail

1.6 mi

Venus Redux

1.5 mi

Hobbie's Dilemma

1.6 mi

Community Center Statue

1.7 mi

The Salvation Army Chapel at Worthington Woods

1.8 mi

Memorial Wall

1.9 mi

Westerville

Paul S. Metzger Park

2.9 mi

160 W Main St P. O. Box 1063

Hanby House Historic Site

2.2 mi

University

Otterbein College

2.3 mi

Church

Worthington Christian Church

2.3 mi

Church

Church of the Master UM

2.4 mi

Church of the Master United Methodist

2.4 mi

Church

Church of the Messiah UM

2.4 mi

Church of the Messiah United Methodist

2.5 mi

Malibu Grand Prix

2.5 mi

Church

First Presbyterian Church

2.5 mi

Nearby

Magic Mountain Fun Ctr

200 ft

Restaurants

Wendy's

400 ft

8585 Lyra Drive

Charley's

1800 ft

1283 Polaris Pkwy

Potbelly

2900 ft

1380 Polaris Parkway

MOD Pizza

3500 ft

1310 Polaris Pkwy

Chick-fil-A

3000 ft

1500 Polaris Pkwy Ste FC4 Ste FC4

Flip Spot

3000 ft

1500 Polaris Pkwy

Steak 'n Shake

1.5 mi

1880 Polaris Parkway

Bibibop Asian Grill

3300 ft

1281 Polaris Pkwy

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.0

Location

7.4

Service

7.0

Dining

5.6

Philip

United States of America, March 2025

6.2/10

I had a mostly enjoyable stay at Candlewood Suites Polaris, with some hiccups along the way. The staff, particularly Michael and Rebecca, were super friendly and made my check-in experience pleasant. However, I did encounter some housekeeping issues that detracted from the experience, like dirty bedding. Overall, it's a decent spot for a quick stay, but they could improve in some areas.

Rooms

7.0

The room was spacious and featured a full kitchen, but I found some housekeeping issues like unclean beds.

Service

9.0

The staff was attentive and friendly. Michael and Rebecca provided excellent service during my stay, making me feel welcomed.

Location

9.0

The location is excellent, surrounded by restaurants and shopping options, making it convenient for travelers.

Dining

6.0

There was no breakfast included, but I liked having a kitchenette to prepare my own meals.

Facilities

8.0

The fitness center and laundry facilities were clean, and I enjoyed the pool and hot tub when they were open.

Bill

United States of America, November 2024

6.8/10

My recent stay at Candlewood Suites Polaris was a bit of a mixed bag. While I truly appreciated the friendly and accommodating staff who went above and beyond to ensure my comfort, I faced some challenges with room cleanliness and amenities. Overall, it's a place I'd consider returning to due to the positive service, despite a few shortcomings.

Rooms

5.0

The room had some cleanliness issues, which included an unpleasant smell and missing toiletries. I had to buy Lysol to help with the odor. However, it was well-equipped with a kitchenette, which I found convenient.

Service

10.0

The friendliness of the staff truly stood out during my stay. Rebecca at check-in was professional and made me feel welcomed, while Linda was prompt in providing extra bedding for my son when he got cold.

Location

8.0

The hotel is situated in a great area, offering easy access to many restaurants and shopping destinations nearby, including Polaris Mall and Tanger Outlets. It was also conveniently located near main highways.

Dining

5.0

One downside was the absence of breakfast options, which I expected from an IHG hotel. The coffee offerings were also lacking quality, with only instant options available in the lobby.

Facilities

6.0

I enjoyed the hot tub and pool area, although the hot tub could have been cleaner and warmer. There were issues with noise from other guests that impacted my relaxation time.

Eric

United States of America, November 2024

5.2/10

I had a mixed experience during my stay at Candlewood Suites Polaris. While the room was spacious, clean, and comfortable, I faced several issues with the front desk service and key card system that were quite frustrating. The location was convenient for shopping, but the lack of certain amenities and security concerns dampened the overall experience.

Rooms

6.0

The room was spacious and clean, equipped with a suite-style kitchen. it felt comfortable overall. However, I had persistent issues with the key card, needing to return to the front desk multiple times.

Service

5.0

While some staff were friendly and helpful, the front desk service was inconsistent. I experienced unfriendliness when checking in and a lack of resolution regarding my key card problems.

Location

6.0

The hotel is well-situated near various restaurants and the Polaris Mall, which was great for my shopping needs. However, the area has reported security issues, which made me feel uneasy.

Dining

5.0

There weren’t any breakfast options available, which was disappointing. but I found dining options within walking distance.

Facilities

6.0

The hotel facilities were generally well maintained. although improvements could be made to enhance security in the parking area.

Patrick

United States of America, October 2024

6.6/10

I recently stayed at Candlewood Suites Polaris and, quite frankly, my experience left a lot to be desired. While the location is excellent—close to shopping and dining—the room itself was not up to par. It smelled unpleasant, and I even noticed some stains on the furniture. Additionally, the coffee options were limited, and I didn't feel well taken care of during my stay. Overall, I think I overpaid for the experience. 😕

Rooms

5.0

The room was a good size, and the kitchenette could be convenient, but it had an unpleasant odor and not all amenities were provided. I noticed stained furniture and overall cleanliness was lacking.

Service

5.0

The front desk staff were friendly, but I was disappointed that the person smoking outside didn't apologize for the odor that lingered inside the hotel. It didn't help my experience.

Location

5.0

The location near nice restaurants and shopping areas was the best part of my stay. It was convenient for my plans in Columbus, making it easy to get around.

Dining

5.0

Dining options were minimal, and I was frustrated by the lack of a proper breakfast. The coffee options weren't good either, which really put a damper on my mornings.

Facilities

5.0

Facilities offered basic amenities like a pool and laundry, but the upkeep seemed to be lacking. I also noticed some issues with cleanliness around the grounds.

Laura

United States of America, October 2024

5.2/10

My stay at Candlewood Suites Polaris had its highs and lows. The kitchen in my room was well-equipped, which I appreciated, and the location was perfect for dining and shopping nearby. However, I encountered some significant cleanliness issues that detracted from my overall experience. I felt the hotel had great potential, but housekeeping and maintenance seemed to be lacking.

Rooms

7.0

The room had a kitchenette that was stocked with supplies, but unfortunately, it had an unpleasant mildew smell and I found myself frequently using air freshener. The beds were comfortable, but I didn't appreciate the overall cleanliness of the room.

Service

6.0

The service varied; while some staff were friendly and helpful, my overall impression was that there was a lack of presence from housekeeping. It would have been nice to have better support during my stay.

Location

9.0

I loved the location right next to Polaris Towne Center and near various dining options. The area felt convenient, making it easy to go out for meals and chores.

Dining

7.0

The kitchen in my room was great for preparing meals, and while the hotel didn't provide breakfast, the nearby restaurants offered plenty of choices. A little more kitchenware would have been helpful, though.

Facilities

6.0

The fitness center was nice and clean, and I liked that there were laundry facilities available. However, my experience at the pool was not so great due to the high chemical levels; I even had some skin irritation from it.